Your SHOEI helmet is covered under warranty for five years from purchase date or seven years from the date of manufacture, whichever comes first. The warranty covers all manufacturing defects. Please note that damage caused by the consumer, (i.e. dropping the helmet), etc., is not covered under warranty.

The Production Date is located on a sticker under the center pad of your helmet. Some will have month/day/year format with the month spelled out, for example Mar/11/2007. Some may only have 6 digits in year/month/date format, for example: 150919 means September 19th, 2015.

The model of your helmet is listed on the chinstrap cover, opposite the D-Rings, on the vinyl portion of the cover.

The model of your visor can be found on the top left corner (when looking at the front of the helmet). Examples; CWR-1, CWR-F, CNS-1.

SHOEI’s Micro Ratchet Chinstrap System has been a much-appreciated feature in the European and Japanese helmet models because it is quick and easy to secure, even with riding gloves on. SHOEI’s Micro-Ratchet Chinstrap System is just as strong as the traditional Double-D rings and riders can rest assured that its patented stainless steel interlocking design has been thoroughly tested to ensure peak safety performance. Once you receive your helmet equipped with the new Micro Ratchet Chinstrap, you will need to take a minute to properly adjust it. SHOEI’s “How To Use Your Helmet Properly” Manual (included with your helmet purchase) explains how to properly adjust the chinstrap. Taking the time to complete this step will ensure a comfortable and safe riding experience.

The Hornet and VFX-WR helmets utilize plastic visor screws to facilitate easier visor break away in the event of an impact. This function can help reduce twisting forces in the event of an accident.